YOU

Introduction

The YOU isn’t just another espresso machine; it’s a statement of intent from Sanremo. By incorporating features typically reserved for commercial machines, such as pressure profiling, a volumetric gear pump, and a user-friendly touchscreen interface, Sanremo has created a machine that promises to grow with the user, from novice to expert.

Brief history of Sanremo

Founded in 1976 in the picturesque region of Treviso in North East Italy, Sanremo began as a passionate venture by a group of engineers and coffee enthusiasts. Their mission was clear from the start: to create coffee machines that perfectly balanced cutting-edge technology with the artisanal touch that defines authentic Italian espresso.

For over 40 years, Sanremo s.r.l. has remained a family-owned and managed business, dedicated to their craft. While they have never prioritized becoming the largest manufacturer by volume, they harbor a burning ambition to be recognized as the finest coffee machine makers in the world.

Expanding to the UK Market

The story of Sanremo in the United Kingdom began in the early 2000s when Andrew, operating as a one-man startup in the South West of England with a young family to support, first encountered the brand. His introduction came through Antonio di Rienzo, a charismatic Italian coffee supplier based in Yorkshire whose passion for the machines immediately resonated with Andrew. As the two became friends, Antonio, who was approaching retirement, connected Andrew directly with Sanremo in Italy.

This connection marked the beginning of Sanremo UK Ltd, which has since flourished into a significant presence in the British coffee industry. Like its Italian parent company, Sanremo UK has maintained its character as a family-owned and managed business, not a large corporate entity.

Today, Sanremo UK boasts what they consider the strongest range in the market. With offices in both London and Devon, the Sanremo UK team is dedicated to building relationships with businesses of all sizes, from individual operators to larger groups seeking advanced coffee technology.

Overview of the YOU 

The Sanremo YOU represents a bold step into the high-end home espresso market. Unveiled in 2021, this single-group, multi-boiler machine bridges the gap between commercial and domestic espresso preparation. The YOU positions itself as a premium offering for discerning home baristas and small-scale commercial operations alike.

In the competitive landscape of high-end espresso machines, the YOU finds itself in esteemed company. It stands as a direct competitor to established icons like the La Marzocco GS3 and the La Marzocco Linea Mini, offering a fresh alternative for those seeking the pinnacle of home espresso preparation.

The YOU’s combination of advanced technology, user customization, and commercial-grade components makes it an intriguing option for those who demand cafe-quality espresso in their own homes.

Specifications and Technical Details

Dimensions and weight

The Sanremo YOU is a substantial piece of equipment, reflecting its commercial-grade build quality.

• Height: 393 mm
• Width: 328 mm
• Depth: 500 mm
• Weight: 32 kg 

These dimensions place the YOU in the larger category of home espresso machines. Potential buyers should carefully consider their available counter space before making a purchase.

Boiler specifications

The YOU features a dual boiler system, a hallmark of high-end espresso machines:

• Brew boiler: 0.5 litres, stainless steel construction
• Steam boiler: 1 litre, stainless steel construction

Both boilers are made from AISI 316 stainless steel, known for its excellent corrosion resistance and thermal properties. The brew boiler is equipped with a 500W heating element, while the steam boiler boasts a more powerful 1.5kW element.

Pump type

One of the YOU’s standout features is its volumetric gear pump. This innovative pump design allows for precise control over pressure and flow rate, enabling advanced techniques like pressure profiling. The pump can produce up to 12 bars of pressure, giving users a wide range of extraction possibilities.

Electrical requirements

• Voltage/max input boiler: 220-240V / 50-60Hz / 2.20 kW

It’s worth noting that the machine’s performance, particularly in terms of heating and recovery times, may vary slightly depending on the electrical configuration.

The YOU’s technical specifications underscore its position as a high-end, prosumer-grade espresso machine. From its robust build to its advanced pump system, every component has been chosen to deliver professional-level performance in a home-friendly package.

Design and Build Quality

Materials used

The Sanremo YOU showcases premium materials throughout its construction, befitting its high-end status:

• Body: The machine’s housing is primarily constructed from durable stainless steel, ensuring longevity and resistance to wear.
• Boilers: Both the brew and steam boilers are made from AISI 316 stainless steel, known for its excellent corrosion resistance and thermal properties.
• Group head: The YOU features a modified E61 group, dubbed the SR61, which includes an internal heating element for improved temperature stability.
• Steam and hot water wands: These are made from double-walled stainless steel, providing insulation for safe handling.

Aesthetic considerations

Sanremo has clearly put significant thought into the YOU’s visual design:

• Color options: The machine is available in three striking finishes (Black: matt|glossy (side frames), White: matt|glossy legs and side and White: matt|glossy (side frames)).
• Touchscreen display: The large, smartphone-inspired touchscreen on the group head adds a modern, high-tech flair to the machine’s appearance.
• Brew paddle: The front-mounted paddle not only serves a functional purpose but also adds a tactile, engaging element to the machine’s design.

The YOU’s aesthetic can be described as a blend of classic Italian espresso machine design with contemporary, tech-forward elements.

Footprint and space requirements

While the Sanremo YOU is relatively compact for a machine of its capabilities, it still requires a significant amount of counter space.

Potential buyers should ensure they have adequate space not just for the machine itself, but also for accessories like a grinder, knock box, and tamping station. The machine’s substantial weight of 32 kg means it’s not easily moved, so a dedicated, sturdy countertop space is recommended.

It’s worth noting that while the YOU can be plumbed directly into a water line, it also includes a 2-litre water reservoir for those who prefer a more flexible setup. This dual-option approach adds to the machine’s versatility but may impact space considerations depending on the chosen configuration.

Core Functionality

Espresso extraction process

The Sanremo YOU offers a highly customizable espresso extraction process, catering to both beginners and experienced baristas:

• Manual paddle: The front-mounted paddle allows for real-time pressure profiling during extraction, giving users precise control over the brewing process.
• Programmable profiles: The machine comes with 6 pre-programmed extraction profiles and allows for up to 12 additional custom profiles to be saved.
• Volumetric dosing: The gear pump enables accurate volumetric dosing, ensuring consistency across shots.

Temperature stability data

Temperature stability is crucial for consistent espresso extraction, and the YOU excels in this area:

• PID control: Both the brew boiler and group head are independently PID controlled, allowing for precise temperature adjustments.
• Group head heating: The SR61 group features an internal 300W heating element, ensuring temperature stability at the point of extraction.
• Temperature range: Users can adjust brew temperature with 0.1°C precision, allowing for fine-tuning based on coffee origin and roast level.

Pressure profiling capabilities

Pressure profiling is one of the YOU’s standout features:

• Real-time control: The manual paddle allows for on-the-fly pressure adjustments during extraction.
• Pressure range: The gear pump can produce pressures from 0.5 to 12 bars, offering a wide range of extraction possibilities.
• Programmable profiles: Users can create and save custom pressure profiles, including adjustments to pre-infusion, main extraction, and post-infusion phases.

The machine’s ability to replicate saved profiles with high accuracy sets it apart from many competitors, offering a blend of manual control and automated consistency.

Steam wand performance metrics

The Sanremo YOU’s steam capabilities are impressive:

• Steam boiler: The 1-litre steam boiler with a 1.5kW heating element provides ample steam power.
• Pressure control: Steam pressure is adjustable up to 2 bars, allowing users to tailor steaming power to their preferences.
• Cool-touch wand: The double-walled stainless steel steam wand remains cool to the touch, enhancing safety and ease of cleaning.

Users usually report excellent microfoam quality and quick steaming times, with the ability to texture milk for multiple drinks in succession without significant pressure drop.

The YOU’s core functionality demonstrates Sanremo’s commitment to providing a professional-grade espresso experience in a home-friendly package. From its advanced pressure profiling capabilities to its robust steaming performance, the machine offers the tools necessary for crafting cafe-quality beverages at home.

User Experience

Learning curve

The Sanremo YOU offers a unique blend of advanced features and user-friendly design:

• Intuitive touchscreen: The smartphone-inspired interface makes navigating the machine’s many features relatively straightforward.
• Manual and automatic options: Users can start with pre-programmed profiles and gradually explore manual control as their skills develop.
• Complexity: While the machine’s capabilities are vast, some users report feeling initially overwhelmed by the array of options available.

For those new to high-end espresso machines, there may be a steeper learning curve compared to simpler models. However, the YOU’s design allows users to grow into its more advanced features over time.

Daily operation workflow

The YOU is designed to integrate smoothly into daily coffee routines:

• Quick start-up: The machine reaches operating temperature in about 15-20 minutes, with the group head typically stable after 10-15 minutes.
• Programmable on/off: Users can set daily schedules for the machine to turn on and off automatically.
• Easy shot pulling: Once profiles are set up, pulling consistent shots is as simple as selecting a profile and activating the brew lever.

The workflow is generally praised for its efficiency, though some users note that the small drip tray may require frequent emptying in high-volume scenarios.

Ease of adjustments and customization

Customization is where the Sanremo YOU truly shines:

• Profile creation: Users can create and save up to 12 custom profiles, adjusting parameters like pre-infusion, pressure, and post-infusion.
• On-the-fly adjustments: The manual paddle allows for real-time pressure adjustments during extraction.
• Temperature control: Both brew and steam boiler temperatures can be easily adjusted via the touchscreen.

The machine’s software allows for deep customization, but some users report that the interface for creating and editing profiles could be more intuitive.

Additional user-friendly features include:

• Cool-touch steam wands: Enhance safety and ease of cleaning.
• Adjustable cup rail: Accommodates various cup sizes.
• USB port: Allows for easy firmware updates and potential future feature additions.

While there’s certainly a learning curve involved in mastering all of its features, the machine is designed to grow with the user, offering increasing levels of control and customization as skills develop.

Maintenance and Longevity

Regular cleaning requirements

The Sanremo YOU, like all espresso machines, requires regular maintenance to ensure optimal performance:

• Daily cleaning: The group head, portafilter, and steam wand should be cleaned after each use. The machine includes an automatic cleaning cycle for the group head.
• Backflushing: Regular backflushing with a blind filter and espresso machine cleaner is recommended. The frequency depends on usage, but typically ranges from weekly to monthly for home users.
• Descaling: The frequency of descaling depends on water hardness. The YOU’s stainless steel boilers offer good resistance to scale buildup, but regular descaling is still important.

The machine’s design incorporates several features to facilitate easy cleaning:

• Removable drip tray: While some users find it small, it’s easily removed for cleaning.
• Cool-touch steam wand: Makes wiping down after steaming safer and more convenient.
• Automatic purge: The steam wand automatically purges after use, helping to prevent milk buildup.

Long-term maintenance needs

For long-term reliability, several components may require periodic attention:

• Gaskets and seals: These should be inspected regularly and replaced as needed, typically every 1-2 years for home users.
• Pump: The volumetric gear pump is designed for longevity, but may eventually require servicing or replacement after several years of use.
• Boiler elements: These are generally long-lasting but may eventually need replacement.

The YOU’s commercial-grade components suggest good longevity, but as with any complex machine, professional servicing may be required periodically to maintain peak performance.

Availability of parts and service

Sanremo has made efforts to ensure good support for the YOU:

• Parts availability: As a relatively new machine, long-term parts availability is yet to be fully established. However, Sanremo’s commitment to the prosumer market suggests they will maintain good parts support.
• Firmware updates: The USB port allows for easy firmware updates, potentially adding features or resolving issues over time.
• Service network: While not as extensive as some more established brands, Sanremo is expanding its service network. Users should check local availability of certified technicians.

It’s worth noting that the YOU’s advanced technology, while offering great functionality, may require more specialized servicing compared to simpler machines.

Performance in Various Scenarios

Single shots vs. double shots

The Sanremo YOU demonstrates versatility in handling both single and double shots:

• Portafilters: The machine comes with both single and double spouted portafilters, as well as a bottomless portafilter, accommodating various shot styles.
• Volumetric programming: Users can easily program different volumes for single and double shots, ensuring consistency across both.
• Pressure profiling: The manual paddle allows for tailored pressure profiles for single and double shots, enabling optimization for each.

There is excellent performance for both single and double shots, with the machine’s pressure profiling capabilities allowing for fine-tuning of extraction for different dose sizes.

Light vs. dark roasts

The YOU’s advanced features make it well-suited for extracting a wide range of roast profiles:

• Temperature control: The precise PID control allows users to adjust brew temperature to suit different roast levels. This is particularly useful for light roasts, which often benefit from higher brew temperatures.
• Pressure profiling: The ability to adjust pressure throughout the shot helps in managing extraction for both light and dark roasts. For example, users can employ longer pre-infusion times for light roasts to ensure even extraction.
• Flow rate: The gear pump allows for control over flow rate, which can be particularly useful for managing extraction with light roasts that tend to channel more easily.

Performance with milk-based drinks

The Sanremo YOU excels in preparing milk-based beverages:

• Steam power: The 1-litre steam boiler provides ample steam for texturing milk, with adjustable pressure up to 2 bars.
• Steam wand design: The cool-touch, articulating steam wand offers good maneuverability for milk frothing.
• Temperature stability: The machine maintains consistent steam pressure even when preparing multiple milk drinks in succession.

Additional performance notes:

• Fast heat-up time: The machine is ready to brew in about 15-20 minutes from a cold start, with the group head typically stable after 10-15 minutes.
• Shot-to-shot consistency: Once dialed in, the YOU delivers consistent shots, aided by its volumetric dosing and ability to save and replicate pressure profiles.
• Workflow: The layout of the machine, with the brew group, steam wand, and hot water spout all easily accessible, facilitates a smooth workflow even when preparing multiple drinks.

Comparative Analysis

Objective comparison with similar machines in its class

The Sanremo YOU competes in the high-end prosumer espresso machine market, going up against established models like the La Marzocco GS3 and the La Marzocco Linea Mini.

• Pressure Profiling: The YOU’s gear pump and manual paddle offer more advanced pressure profiling capabilities than the Linea Mini. It’s more comparable to the GS3 MP in this regard, though some users find the YOU’s paddle more intuitive to use.
• Temperature Stability: With its PID-controlled brew boiler and independently heated group head, the YOU offers temperature stability on par with both La Marzocco models.
• User Interface: The YOU’s touchscreen interface is more modern and feature-rich compared to the simpler controls on the La Marzocco machines. However, some users prefer the straightforward nature of the La Marzocco controls.
• Steam Power: The YOU’s steam capabilities are robust, though the GS3 with its larger steam boiler may have a slight edge in recovery time during heavy use.
• Size and Design: The YOU is more compact than the GS3 but slightly larger than the Linea Mini. Its design is more contemporary compared to La Marzocco’s classic aesthetic.

Compared to machines like the Decent DE1PRO, the YOU offers a more traditional espresso machine experience while still providing advanced control. The Decent offers more detailed data and greater programmability, but some users prefer the YOU’s more tactile brewing process.

Price-to-feature ratio

The Sanremo YOU is positioned in the premium segment of the home espresso machine market. When considering its price-to-feature ratio:

• Advanced Features: The YOU offers pressure profiling, programmable shot profiles, and a modern touchscreen interface, justifying much of its premium price point.
• Build Quality: The use of commercial-grade components and materials suggests good longevity, potentially offering good value over time.
• Versatility: Its ability to handle a wide range of coffee styles and its suitability for both home and light commercial use add to its value proposition.
• Support and Updates: Sanremo’s commitment to firmware updates and expanding service network enhances the long-term value of the machine.

However, it’s worth noting that some competitors offer similar core functionality at lower price points. The YOU’s premium is partly justified by its unique design, advanced user interface, and the Sanremo brand reputation.

Compared to the La Marzocco GS3, the YOU offers similar or more advanced features at a slightly lower price point. Against the Linea Mini , the YOU is more expensive but offers more advanced control options.

For users who will take advantage of its advanced features, particularly its pressure profiling capabilities and customizable shot profiles, the YOU can offer good value despite its high initial cost.

Long-term Ownership Considerations

Resale value

While the Sanremo YOU is a relatively new machine in the market, several factors suggest it may hold its value well:

• Brand reputation: Sanremo, though newer than some competitors, has quickly established a strong reputation in the espresso machine industry.
• Build quality: The use of commercial-grade components suggests good longevity, which typically translates to better resale value.
• Innovative features: The YOU’s advanced capabilities may help it remain desirable even as newer models are introduced.

However, potential buyers should note:

• Limited track record: As a newer model, there’s less historical data on long-term value retention compared to more established machines like the La Marzocco GS3.
• Technological considerations: The touchscreen and advanced electronics, while cutting-edge now, may become dated faster than more mechanical machines.

Warranty information

• Warranty: 24 months from the date of invoice of the goods.
• Important: You're required to report any hidden defects (e.g., malfunctioning) within 8 days of discovery. After acknowledging a defect, Sanremo will proceed with repair or replacement at their sole discretion.

User community and support resources

The Sanremo YOU has fostered a growing community of enthusiasts:

• Online forums: Platforms like Home-Barista and Coffee Forums UK have active discussions about the YOU.
• Social media: Instagram and YouTube feature numerous users sharing their experiences and tips.
• Official resources: Sanremo provides user manuals, video tutorials, and a dedicated app for the YOU.

Support considerations:

• Firmware updates: Sanremo has demonstrated commitment to improving the machine through regular firmware updates.
• Dealer network: While growing, Sanremo’s dealer and service network may not be as extensive as some more established brands in all regions.
• DIY support: The machine’s complexity means some repairs or adjustments may require professional service, unlike simpler machines that are more DIY-friendly.

Long-term ownership of the Sanremo YOU appears promising, with the machine’s build quality and feature set suggesting good longevity. However, as with any high-end espresso machine, potential buyers should consider factors like local support availability and their comfort with the machine’s technology-forward approach. The growing user community and Sanremo’s commitment to updates are positive signs for long-term owner satisfaction.

Potential Limitations

Scenarios where the machine might not be ideal

While the Sanremo YOU is a highly capable espresso machine, there are certain scenarios where it might not be the best fit:

• Limited counter space:
  
  • The YOU requires significant counter space.
  • Smaller kitchens or those with low-hanging cabinets may struggle to accommodate the machine.
• High-volume commercial environments:
  
  • While commercially certified, the YOU’s 0.5-litre brew boiler and 1-litre steam boiler may struggle in high-volume settings.
  • It’s better suited for home use or light commercial applications like small cafes or offices.
• Technologically averse users:
  
  • The touchscreen interface and programmable profiles may be overwhelming for those who prefer simpler, more mechanical machines.
  • Users uncomfortable with technology might find the learning curve steep.
• Budget-conscious buyers:
  
  • The YOU is a significant investment that may be out of reach for many home baristas.
  • Those not planning to utilize its advanced features might find better value in less expensive machines.
• Frequent travelers:
  
  • The YOU’s substantial weight (32 kg) makes it impractical to move frequently.
  • Its complexity also means it’s not ideal for those who need to regularly relocate their espresso setup.
• Exclusive dark roast drinkers:
  
  • While the YOU can handle dark roasts well, its advanced pressure profiling capabilities are perhaps most beneficial for light to medium roasts.
  • Those exclusively drinking dark roasts might not fully utilize the machine’s capabilities.
• Plumbing considerations:
  
  • While the YOU can operate with its reservoir, some users may prefer to plumb it in for convenience.
  • This might be challenging in rental properties or where under-counter plumbing isn’t feasible.
• Maintenance concerns:
  
  • The YOU’s advanced features and electronics may require specialized servicing.
  • In areas without nearby authorized technicians, maintenance could be challenging.
• Espresso purists:
  
  • Some traditionalists might prefer the simplicity and tactile feedback of lever machines or more basic E61 group head machines.
  • The YOU’s electronic controls and touchscreen might feel less “authentic” to such users.
• Rapid shot pulling:
  
  • The small drip tray may require frequent emptying in scenarios where many shots are pulled in quick succession.
  • This could be a limitation in small commercial settings or when entertaining large groups.

While these limitations don’t detract from the YOU’s overall quality and capabilities, they’re important considerations for potential buyers. The ideal user for the Sanremo YOU is someone who values its advanced features, has the space and budget for a premium machine, and is comfortable with its technology-forward approach to espresso preparation.

Consumer Feedback Summary

Overview of user reviews

The Sanremo YOU has garnered significant attention in the espresso community, with feedback generally being positive.

Positive feedback:

• Espresso quality: Many users report consistently excellent espresso, praising the machine’s ability to bring out subtle flavors in light roasts.
• Pressure profiling: The manual paddle and programmable profiles are frequently cited as standout features, allowing users to experiment and fine-tune their shots.
• Build quality: The YOU’s solid construction and premium materials receive high marks from owners.
• Steam power: Users consistently praise the machine’s steaming capabilities, noting quick heating times and the ability to produce silky microfoam.
• Temperature stability: Many report excellent temperature consistency, even during back-to-back shots.
• Aesthetics: The modern design and color options are well-received, with many users considering the YOU a statement piece in their kitchen.

Common praise and criticisms

Praise:

• Versatility: Users appreciate the machine’s ability to handle a wide range of coffee styles and roast levels.
• User interface: The touchscreen display is generally found to be intuitive and responsive.
• Quiet operation: Many note that the YOU is surprisingly quiet for such a powerful machine.
• Firmware updates: Users appreciate Sanremo’s commitment to improving the machine through regular updates.
• Customer support: Several users report positive experiences with Sanremo’s customer service.

Criticisms:

• Learning curve: Some users find the initial setup and learning process challenging, particularly when it comes to creating custom profiles.
• Drip tray size: The small drip tray is a common complaint, with users noting it requires frequent emptying.
• Price: While most feel the machine justifies its cost, some question whether the advanced features are worth the premium over simpler machines.
• Touchscreen responsiveness: A few users report occasional lag or unresponsiveness in the touchscreen, though this seems to have improved with firmware updates.
• Group head placement: Some find the forward position of the group head makes it challenging to use larger cups or scales.
• Maintenance complexity: A few users express concern about the long-term serviceability of the machine, given its electronic components.

The consumer feedback for the Sanremo YOU is predominantly positive. Users who have invested in this machine generally feel it lives up to its premium positioning, offering excellent espresso quality and a high degree of control. The criticisms tend to focus on usability details rather than core performance issues, suggesting that for those willing to invest the time to learn its features, the YOU delivers on its promises.

Conclusion

Recap of key points

The Sanremo YOU represents a significant leap forward in home espresso machine technology, bridging the gap between commercial and domestic equipment:

• Advanced pressure profiling with a user-friendly manual paddle
• Dual boiler system with PID temperature control
• Intuitive touchscreen interface with programmable profiles
• Robust build quality with commercial-grade components
• Excellent steam power and milk texturing capabilities
• Versatility in handling various coffee styles and roast levels

We’ve also noted some limitations, including its learning curve, size requirements, and premium price point.

Suggestions for further research

For those considering the Sanremo YOU, we recommend the following steps for further research:

• Hands-on experience: If possible, try the machine at a local dealer or specialty coffee shop. This will give you a feel for the interface and workflow.
• User forums: Engage with current owners on platforms like Home-Barista or Coffee Forums UK. Their long-term experiences can provide valuable insights.
• Video reviews: Watch detailed video reviews on platforms like YouTube to see the machine in action and get a better sense of its day-to-day operation.
• Compare alternatives: Consider how the YOU stacks up against competitors like the La Marzocco GS3, Decent DE1PRO, or Rocket R Nine One in terms of features and price.
• Assess your needs: Reflect on your coffee preferences and habits. Do you need the advanced features the YOU offer, or would a simpler machine suffice?
• Support availability: Check the availability of authorized dealers and service technicians in your area, as this can impact long-term ownership experience.

For those who value precision, enjoy experimenting with different coffees and extraction methods, and have the budget to invest in a top-tier machine, the Sanremo YOU presents a compelling option. It’s a machine that can grow with the user, offering room for skill development and exploration of the nuances of espresso preparation.

The decision to purchase a Sanremo YOU should be based on a careful consideration of your coffee goals, budget, and willingness to engage with its advanced features. For the right user, it has the potential to be a game-changing addition to their coffee setup, offering years of exceptional espresso and the opportunity for continued learning and experimentation.